Agreement Overview
As a professional firm, we are bound by the ethical standards and regulations of the Institute of Chartered Accountants of India (ICAI) and applicable laws governing our profession. This agreement ensures clarity in our professional relationship and mutual understanding of responsibilities.
Service Agreement
Our Professional Services Include:
We provide comprehensive Services designed to meet your financial and compliance needs:
- Income Tax Return filing and compliance
- GST registration, filing, and advisory services
- Company registration and corporate compliance
- Auditing and assurance services
- Financial advisory and consulting
- Bookkeeping and accounting services
Service Standards:
We maintain the highest professional standards in all our services:
- All services performed by qualified Chartered Accountants
- Compliance with applicable laws and professional standards
- Timely completion as per agreed timelines
- Regular updates on service progress
- Professional documentation and reporting
Client Responsibilities
To ensure the quality and accuracy of our services, we require your cooperation and adherence to the following responsibilities:
Information Accuracy:
- Provide complete and accurate information
- Disclose all relevant financial transactions
- Inform us of any changes in circumstances
- Verify all documents before submission
- Maintain proper records and documentation
Cooperation Requirements:
- Respond promptly to our requests for information
- Provide documents in the required format
- Make timely payments as per agreed terms
- Respond promptly to our requests for information
- Provide documents in the required format
- Make timely payments as per agreed terms
- Attend meetings and consultations as scheduled
- Follow our professional advice and recommendations
Fees & Payment Terms
Our fee structure is transparent and competitive, designed to provide excellent value for professional Services.
Fee Structure:
- Fees quoted are based on the scope of work agreed
- Additional charges may apply for extra services
- GST will be charged as applicable
- Fee quotes are valid for 30 days unless specified
- Complexity surcharges may apply for complicated cases
Payment Terms:
- Advance Payment: 50% advance payment required for most services
- Balance Payment: Due upon completion of services
- Payment Terms: Net 15 days from invoice date
- Late Charges: 2% per month on overdue amounts
- Currency: All payments to be made in Indian Rupees
Limitations & Disclaimers
Service Limitations:
- We provide professional opinions based on information provided
- Cannot guarantee specific outcomes or results
- Not responsible for changes in laws post-service completion
- Limited liability to the fees paid for specific service
- No warranty on third-party software or systems used
Client Acknowledgments:
- Understanding that tax laws are subject to interpretation
- Responsibility for final decision-making remains with client
- We are not liable for penalties due to client non-compliance
- Changes in regulations may affect previously filed returns
- Professional advice is based on facts presented
Confidentiality & Professional Ethics
As a professional CA firm, we adhere to the highest standards of confidentiality and professional ethics in all our dealings.
Confidentiality Obligations:
- Strict confidentiality of all client information
- Information shared only with authorized personnel
- No disclosure without written client consent
- Secure storage and handling of documents
- Professional privilege protection where applicable
Professional Standards:
- Compliance with Institute of Accountants guidelines
- Adherence to professional code of conduct
- Maintaining independence and objectivity
- Avoiding conflicts of interest
- Continuous professional development and training
Service Delivery & Timelines
Standard Timelines:
| Service | Timeline | Notes |
|---|---|---|
| ITR Filing | 2-3 working days | From document receipt |
| GST Returns | 1-2 working days | For monthly returns |
| Company Registration | 15-20 working days | Subject to govt. processing |
| Audit Reports | As per statutory timelines | Varies by audit type |
Timeline Dependencies:
- Timelines subject to complete document submission
- Government processing times not under our control
- Delays due to clarifications or additional requirements
- Peak season may affect standard timelines
- Force majeure events may cause delays
Termination of Services
Either party may terminate the professional relationship under certain circumstances. Here are the terms governing termination:
Termination by Client
- 30 days written notice required
- Payment for completed work due immediately
- Client responsible for any penalties post-termination
- Return of documents within 15 days
Termination by ITR E-File
- Non-payment of fees for 30 days
- Non-cooperation or provision of false information
- Conflict of interest situations
- Breach of terms and conditions
Dispute Resolution Process
In the event of any disputes, we are committed to resolving them amicably and professionally through our structured process:
Governing Law
Governing law: Laws of India
Important Notes
Important Disclaimers
- Professional advice is based on current laws and regulations
- Changes in law may affect previously provided advice
- Client responsible for final compliance and decision-making
- No guarantee on specific outcomes or results
Professional Commitment
- Highest professional standards and ethics
- Complete confidentiality and data protection
- Timely and accurate service delivery
- Continuous professional development and training
Contact Information
If you have any questions about these Terms and Conditions or need clarification on any aspect of our professional relationship, please contact us through any of the following methods:
Phone
+91-9876543210
Available Mon-Fri, 9 AM - 6 PM
legal@itrefile.com
Response within 24-48 hours
Office
119, 1st floor, Aggarwal Plaza,
Rohini sector-5, New Delhi - 110085
Thank You for Choosing ITR E-File
We look forward to serving you with the highest standards of professional excellence. Your trust in our services drives our commitment to delivering exceptional results.